City Community Legal Advice Centre (CityCLAC)
The City Law School Building
165 Goswell Road, London EC1V 7HD
What do CityCLAC do?
We offer free legal advice on certain areas of law to people who are not eligible for legal aid and cannot afford to pay.
How do I make a request for free legal advice?
Please fill out this form in order to request free legal advice from the City Community Legal Advice Centre (CityCLAC). We need this information to determine whether your query matches the remit of our service. If you prefer to access our service by phone, or email please leave a message or send an email: 020 7040 5414 or clac@city.ac.uk We aim to reply to your enquiry within one week of your initial contact. This may not always be possible due to the number of calls we receive.
What happens when I make an enquiry?
Firstly, we consider whether your enquiry fits the remit of our service. If it does, trained Student Advisers or City Community Legal Advice Centre staff take details of your case by Zoom or telephone. Please note that you will not receive advice at this point. The information you provide is then shared with the Director of the Centre (who is a qualified solicitor).
They consider your case to decide whether we can help, and if so we then confirm your appointment, or we offer you other sources of help.
What happens during the advice session?
A volunteer lawyer and/or t
rained law students will be present during your appointment to assist you with your PIP form. You will receive verbal advice about your case based on the information you have provided. Please note we are unable to consider large quantities of documents or provide ongoing casework support or representation, we offer
one-off advice
. Appointments can take up to 3-hours.
Privacy notice
To request a legal advice appointment with CityCLAC, please complete this form to the best of your ability.
The information we ask for here is needed so that we can determine whether or not we can help you with your situation. Please read the below privacy disclaimer which explains how we will deal with the information you provide in this form.
Privacy Disclaimer
In order to consider your enquiry, CityCLAC need to ask you to provide information about your case which constitutes sensitive personal data. We collect this information to allow us to check that we are able to help and to make sure there is no conflict of interest.
We collect your data securely and only use the information for these purposes. We never sell, rent or lease it to any third parties. All your data is stored in a secure case management system.
Unfortunately, if you do not provide this information we will not be able to assist you because without these details we are unable to carry out necessary checks and are not able to determine if your case is suitable for our service.
For more information on how we deal with your personal information, please refer to the
CityCLAC Privacy Notice
.
Have you read the CityCLAC Privacy Notice?
I have read and accept the CityCLAC Privacy Notice
PIP Form Filling Service
This form is to request an appointment with our
PIP FORM FILLING SERVICE
.
If you would like help with another area of law, please use the below links.
CONSUMER
EMPLOYMENT
HOUSING
FAMILY
SCHOOL EXCLUSIONS
SMALL BUSINESS
OTHER GENERAL LEGAL ISSUES
About you
Contact information
Prefix
First name
*
Middle name
Last name
*
Date of birth
Emails
Address
*
Type
Upon submission, a copy of this form will be sent to the primary email.
Work
Home
Other
Primary
Default email false
Add email
Addresses
Street address
Country
Australia
Canada
United Kingdom
United States
---------------
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Congo, The Democratic Republic of the
Cook Islands
Costa Rica
Côte d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czechia
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See (Vatican City State)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Kosovo
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Federated States of
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Korea
North Macedonia
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Réunion
Romania
Russian Federation
Rwanda
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French part)
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten (Dutch part)
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Korea
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syrian Arab Republic
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Türkiye
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
City
State/Region
Alaska
Alabama
Arkansas
American Samoa
Arizona
California
Colorado
Connecticut
District of Columbia
Delaware
Florida
Georgia
Guam
Hawaii
Iowa
Idaho
Illinois
Indiana
Kansas
Kentucky
Louisiana
Massachusetts
Maryland
Maine
Michigan
Minnesota
Missouri
Northern Mariana Islands
Mississippi
Montana
North Carolina
North Dakota
Nebraska
New Hampshire
New Jersey
New Mexico
Nevada
New York
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
United States Minor Outlying Islands
Utah
Virginia
Virgin Islands, U.S.
Vermont
Washington
Wisconsin
West Virginia
Wyoming
Province/Region
Zip/Postal code
Address type
Work
Billing
Home
Other
Primary
Default address false
Add address
Phone numbers
Phone number
Type
Work
Home
Mobile
Fax
Pager
Skype
Other
Primary
Add phone number
Are you completing this form for yourself or on behalf of someone else?
I am completing this form for myself
I am completing this form for someone else
Please provide your name and organisation
Are you currently a student or employee of City St George's, University of London?
I am a current student at City St George's, University of London
Are you happy for a student volunteer to provide referral information?
Due to conflicts of interest we cannot offer current staff and students advice appointments with a lawyer, but can provide referral information for other organisations or sources of help. These referrals will be provided by student volunteers working with CityCLAC.
I am a member of professional staff at City St George's, University of London
Are you happy for a student volunteer to provide referral information?
Due to conflicts of interest we cannot offer current staff and students advice appointments with a lawyer, but can provide referral information for other organisations or sources of help. These referrals will be provided by student volunteers working with CityCLAC.
I am a member of academic staff at City St George's, University of London
Are you happy for a student volunteer to provide referral information?
Due to conflicts of interest we cannot offer current staff and students advice appointments with a lawyer, but can provide referral information for other organisations or sources of help. These referrals will be provided by student volunteers working with CityCLAC.
None of the above
What is your current employment status?
To make sure our services are appropriately accessed by those most in need, please let us know about your financial situation below.
Unemployed
Employed full-time
What is your annual income?
Employed part-time
What is your annual income?
Retired
Student full-time
Student part-time
How did you hear about the City Community Legal Advice Centre (CityCLAC)?
Internet search
Website: City St George's, University of London
Website: LawWorks
Word of mouth
Other
Where did you hear about CityCLAC?
Another Advice Agency
Which organisation specifically?
Community Centre
Which community centre?
About your PIP form
Are you receiving assistance to complete your PIP form from another agency?
Yes
What is the name of the agency and are they still helping you?
No
Have you received a copy of a Personal Independence Payment form? (These forms are around 30 pages long)
If you do not have a Personal Independence Payment form, you can obtain one by calling the Personal Independence Payment Enquiry Line on 0800 121 4433, Monday to Friday, from 8.00am to 5.00pm.
Yes
No
I have login details to complete an online PIP form
Have you received Personal Independence Payment before?
Yes
Do you have a copy of your previous claim form that you can bring to your appointment?
No
Do you need help because you are renewing an existing Personal Independence Payment award?
Yes
When does your existing award expire?
No
Are you currently receiving Personal Independence Payment and asking us to help you with an application to increase your existing award?
Yes
When does your existing award expire?
No
What type of PIP form do you need help with?
First time PIP form
Renewal form
Review form
Did you request the review of your PIP, or was it started by the DWP?
Mandatory reconsideration
Appeal
I don't know
What is the deadline for returning your PIP forms?
If you do not have a Personal Independence Payment form, you can obtain one by calling the Personal Independence Payment Enquiry Line on 0800 121 4433, Monday to Friday, from 8.00am to 5.00pm.
Please can you give us details of any illnesses or disabilities that you have?
What daily living needs and/or mobility restrictions do you experience?
Please tick all that apply.
Preparing food
Eating or drinking
Managing therapy or monitoring a health condition
Washing and bathing
Managing toilet needs or incontinence
Dressing and undressing
Communicating verbally
Reading and understanding signs, symbols and words
Engaging with other people face to face
Making budgeting decisions
Planning and following journeys
Walking outdoors in a straight line
How far can you walk before stopping due to pain/discomfort/breathlessness?
Please can you give us details of any medication that you have been prescribed or buy over the counter, and which of your conditions this medication is used for?
Is there anything else we should know at this stage?
If offered an appointment, do you have any additional access or support requirements?
i.e. wheelchair access, low lighting, etc.
If offered an appointment, do you need an translator?
Yes
Which language/s?
Sometimes we can find a translator, but you may be asked to bring a friend or relative to translate.
No
Our appointments can last up to 3-hours and take place in-person at the City Law School building, however we can sometimes accommodate telephone sessions.
Our address: City Community Legal Advice Centre (CityCLAC), City Law School Building, 165 Goswell Road, London EC1V 7HD
I am happy with an in-person appointment
I cannot attend in-person
Why are you not able to attend in-person?
Equality and diversity monitoring
The City Community Legal Advice Centre (CityCLAC) is committed to meeting the aims and commitments set out in its
Equality Diversity and Inclusion policy
. This includes not discriminating under the Equality Act 2010 (which protects characteristics such as religion or belief, race, age, gender, sex, sexual orientation and disability), and building an accurate picture of the people who use our services.
CityCLAC is a member of LawWorks, the charity committed to enabling access to justice through free legal advice across England and Wales. LawWorks requests annual statistics from CityCLAC. Your personal data will be protected at all times.
We need your help and co-operation to enable us to do this and, if necessary, to improve our services, by filling out the details below. Any information provided below will be anonymised and kept confidential and will only be used for monitoring and statistical purposes.
Ethnicity
The descriptions are based on the government’s 2001 Census. This question is not about your nationality, place of birth or citizenship – it is about the group to which you as an individual perceive you belong.
Select an option
ASIAN - British-Indian
ASIAN - British-Pakistani
ASIAN - British- Bangladeshi
ASIAN - Indian
ASIAN - Pakistani
ASIAN - Bangladeshi
BLACK - British-Caribbean
BLACK - Caribbean
BLACK - British-African
BLACK - African
CHINESE - British-Chinese
CHINESE - Chinese
MIXED - White & Black Caribbean
MIXED - White & Black African
MIXED - White & Asian
MIXED - Mixed Background
WHITE - White-English
WHITE - White-Welsh
WHITE - White-British
WHITE - White Non- European
WHITE - White-Scottish
WHITE - White-Irish
WHITE - White- European
Other
Prefer not to say
Gender
Select an option
Male
Female
Intersex
Non-binary
Other
Prefer not to say
Is the gender you identify with the same as your gender registered at birth?
Select an option
Yes
No
Prefer not to say
Do you consider that you have a condition or impairment that falls within the below definition of disabled?
The Equality Act 2010 defines disability as “a physical or mental impairment” which “has a substantial and long-term adverse effect on [a person’s] ability to carry out normal day-to-day activities”.
Select an option
Yes
No
Prefer not to say
Age
Select an option
Under 18
18-65
65+
Prefer not to say
Religion
Select an option
Buddhist
Christian
Hindu
Jewish
Muslim
Sikh
No religion
Other
Prefer not to say
Sexual orientation
Select an option
Heterosexual
Bi-sexual
Lesbian
Gay
Other
Prefer not to say
Final declaration
Please take a moment to review your answers above.
If you no longer wish to continue with your enquiry, please close this webpage and none of the information you provided earlier in the form will be saved.
If offered an appointment with our PIP form filling service, please be ready to bring with you:
- Details of all of your medication, whether prescribed or bought over the counter
- Contact details of any professionals who have helped you as a result of your illness or disability (for example, social workers, therapists, general practitioners, consultants, etc)
- Any reports or doctor’s or therapist’s letters that might support your claim, including any appointment letters
- Someone to interpret if necessary
Do you want to continue with your request for legal advice?
I confirm that I would like to proceed with my enquiry