City Community Legal Advice Centre (CityCLAC)
The City Law School Building
165 Goswell Road, London EC1V 7HD
What do CityCLAC do? 
We offer free legal advice on certain areas of law to people who are not eligible for legal aid and cannot afford to pay.

How do I make a request for free legal advice? 
Please fill out this form in order to request free  legal advice  from the City Community Legal Advice Centre (CityCLAC). We need this information to determine whether your query matches the remit of our service. If you prefer to access our service by phone, or email please leave a message or send an email: 020 7040 5414 or clac@city.ac.uk We aim to reply to your enquiry within one week of your initial contact. This may not always be possible due to the number of calls we receive.

What happens when I make an enquiry?
Firstly, we consider whether your enquiry fits the remit of our service. If it does, trained Student Advisers or City Community Legal Advice Centre staff take details of your case by Zoom or telephone. Please note that you will not receive advice at this point. The information you provide is then shared with the Supervising Solicitor and the volunteer lawyer. They consider your case to decide whether we can help. We then confirm your appointment, or we offer you other sources of help. 

What happens during the advice session?
Trained student advisers will be present during your advice session to assist the volunteer lawyer. You will receive verbal advice about your case based on the information you have provided. Please note we are unable to consider large quantities of documents or provide ongoing casework support or representation. 

Please complete this form to request legal advice, to the best of your ability.

The information we ask for here is needed so that we can determine whether or not we can help you with your situation. Please read the below privacy disclaimer which explains how we will deal with the information you provide in this form.

Privacy Disclaimer
In order to consider your enquiry, CityCLAC need to ask you to provide information about your case which constitutes sensitive personal data. We collect this information to allow us to check that we are able to help and to make sure there is no conflict of interest.

We collect your data securely and only use the information for these purposes. We never sell, rent or lease it to any third parties. All your data is stored in a secure case management system.

Unfortunately, if you do not provide this information we are not be able to assist you. Without these details we are unable to carry out necessary checks to determine whether we can advise you.

For more information on how we deal with your personal information, please refer to the CityCLAC Privacy Notice. 

This form is to request a legal advice appointment if you have an IMMIGRATION query or issue. 

If you would like help with another area of law, please use the below links. 

Contact information

Emails
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Upon submission, a copy of this form will be sent to the primary email.
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Unfortunately we are not able to provide advice to members of staff or students at City St George's, University of London. We will send referral information to other sources of help.

We are approached by many more clients than we can help, and therefore select clients based on their resources to obtain alternative advice elsewhere. Please help us by providing the following information.
e.g. you may be a member of a Trade Union or have household or car insurance which provides legal expenses cover.

Please select all that apply

Tell us what has happened and why you are seeking legal advice. It would be helpful if you could describe this in date order starting with what happened first and ending with the most recent information.

- Full name of any other people, businesses, or organisations involved.
CityCLAC will never contact any of the other parties involved in your case.

The City Community Legal Advice Centre (CityCLAC) is committed to meeting the aims and commitments set out in its Equality Diversity and Inclusion policy. This includes not discriminating under the Equality Act 2010 (which protects characteristics such as religion or belief, race, age, gender, sex, sexual orientation and disability), and building an accurate picture of the people who use our services. 

CityCLAC is a member of LawWorks, the charity committed to enabling access to justice through free legal advice across England and Wales. LawWorks requests annual statistics from CityCLAC. Your personal data will be protected at all times.

We need your help and co-operation to enable us to do this and, if necessary, to improve our services, by filling out the details below. Any information provided below will be anonymised and kept confidential and will only be used for monitoring and statistical purposes.
The descriptions are based on the government’s 2001 Census. This question is not about your nationality, place of birth or citizenship – it is about the group to which you as an individual perceive you belong.

The Equality Act 2010 defines disability as “a physical or mental impairment” which “has a substantial and long-term adverse effect on [a person’s] ability to carry out normal day-to-day activities”.

Please take a moment to review your answers above. 

If you no longer wish to continue with your enquiry, please exit this webpage. None of the information you provided earlier in the form will be saved.